Earn more per customer · Reviews and Reactivation
Build your reputation and bring customers back.
Ask for reviews after every sale and bring past customers back at the right moment.
The problem
Your past customers are the cheapest source of new revenue, and your reviews decide whether new customers call you. Both depend on consistent follow-up that busy teams rarely have time for.
What it does
- Sends a review request after each completed, paid job
- Reminds past customers when the next service is due
- Runs owner-approved campaigns to customers who have gone quiet
- Keeps a clean record of who was contacted and why
What we measure
We baseline these during the assessment and set targets from your own numbers.
- New reviews per month and average rating
- Past customers who return within a year
- Revenue from reactivated customers
In HVAC
For HVAC companies, reactivation means seasonal tune-up reminders before the first heat wave or cold snap, and check-ins on aging equipment.
AI for HVAC companiesQuestions about Reviews and Reactivation
Which review sites do you ask for?
We focus on Google. Some sites, such as Yelp, discourage businesses from asking for reviews, so we leave them out.
Let’s talk about your growth and margins
A 20-minute call about where your business is today and where AI could help. No preparation or data needed.